Moebius Stairs — Terms of Service
Korean users: the Korean version (이용약관) governs. For all other users, this English version governs if translations differ, except where local law requires otherwise.
Last updated: 2026-09-30 · Effective: 2026-09-30
1. About these Terms
These Terms govern your use of the mobile game Moebius Stairs (the "Game") operated by JINEUNHA, a sole proprietorship in the Republic of Korea ("we", "us"). By creating an account or playing, you agree to these Terms and acknowledge our Privacy Policy.
2. Definitions
- Account: your game account created with Google, Apple, or (in Korea) Kakao or Naver sign-in.
- Paid currency: gems you buy with real money.
- Free currency: coins, stair points and gems earned by playing or received as rewards.
- Content: in-game items such as skins, auras, boosters and passes.
3. Eligibility and age
- You must be at least the age of digital consent in your country (13 in most countries; 13–16 in EEA countries; 14 in Korea) to create an account. Younger players can use "local play" mode only (no account, no online features, no purchases), except Korean players under 14 with guardian consent.
- If you are a minor, a parent or guardian should review these Terms with you.
4. Your account
- Keep your sign-in account secure. One person per account; you may not sell, rent or share it.
- We may change the Game's sign-in options. If a sign-in provider becomes unavailable, contact us to link another method.
5. The Game and changes
- We aim to provide the Game 24/7, but it may be interrupted for maintenance, outages or events beyond our control. Planned maintenance is announced in advance where possible.
- We may update content, balance, stages and product line-ups to operate and improve the Game.
6. Virtual items and currency
- Paid and free currency and Content are a limited, personal, non-transferable, revocable license to use inside the Game. They have no cash value, cannot be exchanged for money, and cannot be transferred or sold outside the Game.
- We do not sell paid random items ("loot boxes").
7. Purchases
- Purchases are made through Apple App Store or Google Play and are subject to their terms. Prices include applicable taxes as shown by the store.
- Monthly pass: daily rewards for 30 days from purchase; unclaimed rewards expire after 7 days; it does not renew automatically.
- Season pass: rewards can be claimed only until the season ends.
8. Refunds and cancellations
- Refunds are handled by the store you purchased from under its refund policy. If a purchase is refunded, we may remove the purchased items; if already used, your gem balance may become negative.
- EEA/UK consumers: you have a 14-day right of withdrawal for digital content. By confirming a purchase you expressly request immediate delivery and acknowledge that you lose the right of withdrawal once the item is delivered to your account. This does not affect your statutory rights if the content is faulty.
- Korea: Korean users may cancel unused paid items within 7 days as described in the Korean Terms (Article 7).
- Purchases by minors without parental consent may be cancelled where local law allows.
- Free currency and rewards are not refundable.
9. Rules of conduct
You must not: use macros, bots, hacks or modified clients; tamper with records or currency; repeatedly exploit bugs; use another person's account; trade accounts or items; use offensive nicknames; or repeatedly disconnect on purpose during duels. We may issue warnings, remove records, suspend or terminate accounts for violations.
10. Appeals
If you disagree with a restriction, contact us within 14 days of the notice. We will respond within 14 days.
11. Termination and account deletion
- You can delete your account at any time (Settings → Delete account). Your game records and remaining currency will be permanently erased.
- We may terminate accounts for serious or repeated violations. Where required by law, we will give notice and reasons.
12. Disclaimers and liability
- The Game is provided "as is" to the extent permitted by law. We are not liable for losses caused by events beyond our reasonable control, your device or network, or your own fault.
- Nothing in these Terms excludes or limits liability that cannot be excluded by law (for example, for intent, gross negligence, or death or personal injury caused by negligence), or your mandatory consumer rights.
13. Governing law and disputes
- These Terms are governed by the laws of the Republic of Korea. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring claims in its courts.
- We will first try to resolve any dispute in good faith. EU consumers may also use the EU's online dispute resolution options where available.
14. Changes to these Terms
We will announce changes in the Game at least 7 days before they take effect (30 days for changes unfavorable to you). If you do not agree, you may stop using the Game and delete your account.
15. Contact
JINEUNHA · provided on request by email · ssangyongtt@gmail.com
